As part of our continuous quality monitoring process, we have discovered a non-conformance with a component that affects D-Frame Transfer Switches manufactured between August 1, 2018 and October 31, 2018. Please use the download links below to check the compliance of your transfer switch and let us know if affected. If you have further questions, please call 1-800-800-ASCO (2726) and select option 5.
Product Quality Notice Letter
Please download this letter for further information on the product notice.
Serial Number Checker
Please download and see if your transfer switch serial number is affected.
Customer Letter and Response Form
If your serial number is listed please complete the form and return to customercare@ascopower.com.